Virtual Assistant ‘Rashid’: A key weapon for Expo 2020

Virtual Assistant ‘Rashid’

Expo 2020, a remarkable platform for international dialogue to create and innovate things for the progress and cooperation of a city or a country representing the technology and ideas.  Dubai is going to host World Expo to be hosted in the United Arab Emirates awarded by The Bureau International des Expositions (BIE), a general assembly in Paris, opening on October 20, 2020. Expo 2020 is going to be a significant technical fair that would be different from any world fair before it. This expo 2020 will be focused on innovative technology, creativity, and sustainability the infrastructure itself will be shown in digital cities.

This Expo 2020 is all based on a technicality, innovative ideas, and multiple skills. In today’s technology, Artificial Intelligence plays an important role. By Artificial Intelligence (AI), Smart Dubai’s city service ‘Rashid’ is set to be the official backbone of Expo 2020 Dubai’s virtual assistant solution to provide best-in-class services to visitors from all over the globe as it hosts the first World Expo to take place in the MEASA (Middle East, Africa, and South Asia) region.

Expo 2020 is going to be the mega fair of its kind. Over 25 million people will represent their nationality from more than 133 countries. To serve such a massive number of people would definitely be a troublesome process for the government and the authority. So by properly utilizing the resources and technology, our researches have invented a Virtual Assistant named Rashid. That assistant is totally based on Artificial Intelligence (AI) technology.

Rashid services will be readily available in both English and Arabic language on the Expo 2020 official website,, and Expo’s soon-to-be-released it's featured mobile app.

This initiative is in collaboration with Expo 2020 Dubai, Accenture — Expo’s Official Digital Services partners — and Etisalat Digital.

Rashid is accessible through any smartphone device at any place. To get any information regarding the Expo, the airline bookings, hotel bookings, any restaurant services Rashid will be there to help you out. The UAE is all set to host such a significant event and to provide world-class facilities for visitors across the whole world as it took the responsibility to host the first World Expo to take place in the MEASA (Middle East, Africa, and South Asia) region.

The Theme of Expo 2020 Dubai

When it comes to building a smart city, utilizing resources as well as technology, artificial intelligence, information, and communication technology play a vital role. A smart city is an urban area that uses a different variety of electronic Internet of things sensor to collect a wide range of data from people devices and assets. Those are processed and analyzed to scan and manage traffic and transportation systems, water supply networks, waste management, crime detection in manufacturing plants, the education sector, and hospitals. Creating such a virtual device as an assistant who can contribute a great effort to serve millions of people would show the generosity and intelligence of the authority.

Sustainability is a result of the combination of technology, policy and people’s daily lives. Understanding this interplay is a crucial weapon for creating sustainable cities. Basic knowledge of sustainability in an urban area, urban environmental technology, and urban management is assumed. The biggest challenge for policymakers and governments is how to influence the development of intelligent collaborative planning processes given digitalization, the fanatic pace of technological change, global warming, climate change and raising the sustainable development needs on the one hand, and the hesitation to organizational change and change in our lives in the other.

Artificial Intelligence: A Goal to Achieve

When we are talking about Artificial intelligence (AI), we can say that it is the combination of human intelligence processes by machines and especially computer systems. These processes include learning (the acquisition of information and rules for using the data), and the thought process includes (using rules to reach approximate or definite conclusions) and self-correction. Some applications of AI include speech recognition, expert systems, and machine vision.

Using such kind of high-level technology creating such a smart device is a big deal. This invention can represent the technical strength of the country. The technology behind Rashid can help enhance the technicality level of the country.


The artificial intelligence plays an essential role in representing a country on a global scale. Now its time for Dubai to show its talent in Expo 2020. Expo 2020 will bring many opportunities in various fields. Several sectors will witness business opportunities in Dubai with Expo 2020 for everyone that includes both the foreigners as well as the localities, youngster to the job seeker. Our company, Commitbiz, helps to set your business venture in the UAE. Registering, licensing, document verification, and our company does every kind of business consultation. Contact us to get every detail and service that we are offering to incorporate a business venture.