Things You Need to Know About E-commerce Business Setup in UAE

Things You Need to Know About E-commerce Business Setup in UAE

by Vishakha Agarwal 02, Feb 2024

The global market is witnessing the shift from brick to click, which has paved numerous business opportunities for the e-commerce sector to grow.

People are adapting to online shopping culture rather than moving out of the comfort of their homes. This has improved the popularity of ecommerce business in Dubai.   

But still, most business owners think that setting up an ecommerce business in Dubai is the scariest part. However, it's not that haunting if one is aware of the core drivers required to boost the business.

How to Start an Ecommerce Business in Dubai,UAE?

Following are the factors you need to consider before you start ecommerce business in Dubai, UAE:

The range of products sold online in the United Arab Emirates grows by the day. With more than millions of people living in the nation, it's no surprise that 84% of them go online to research products and purchase goods, too. 

This number is even more significant considering that almost 90% of the population of expatriates living here are active Internet users.

Doing market research helps the business investor better understand penetration moves and build effective strategies.

Have a look at the e-commerce scenario in the MENA Region, which will give you an overall idea about the same.

Dealing with business operations in the UAE requires every business investor to hold a license that acts as a legal permit.

The permit is issued by the Department of Economic Development (DED). In the case of a free zone, the license gets published by the dedicated Free Zone Authority (FZA). 

Therefore, while setting up an ecommerce business in Dubai, obtaining an e-commerce license is a must.

All e-commerce companies in the UAE need websites and mobile apps to be on their toes.

An e-commerce business is meant to provide an online shopping experience, and therefore, streamlining the strategies for the platforms does matter to grab the attention of an online audience.

Logistics stands as a backbone for an ecommerce company in Dubai, UAE. UAE Ecommerce business setup helps you join hands with third-party experts or even build their in-house teams.

Customer acquisition is one of the productive activities that is mandatory for every e-commerce startup or an established firm. 

Loyal customers stand as an asset for any company, and thus, retaining them by providing excellent services or products does matter to scale up the business.

The global scope of e-commerce is growing exponentially. Whether a startup or an established e-commerce unit, following the strategic footsteps can help you reach the goal efficiently and effectively.

Incorporating an e-commerce business in UAE has become flexible. Now it can be completed in a hassle-free way with an expert consultant like Commitbiz


What's the contribution of the e-commerce sector in the UAE?

The UAE eCommerce market contributed to the worldwide growth rate of 8.7% in 2023.

What are the famous payment gateways in the UAE?

The famous payment gateways in the UAE include:

  • Telr
  • Payfort
  • Checkout
  • 2Checkout,
  • CCAvenue
  • Pay Tabs
  • Cashu

Who are the top e-commerce players in the UAE market?


Who are the top logistics players in the UAE market?

  • Aramex
  • Emirates Post Group
  • Tristar Transport
  • Caravel Logistics
  • ATC Allied Transport

How to retain online customers?

  • Adopt email marketing strategies
  • Focus on customer delight
  • Hold a strong social media presence
  • Offer reward programs
  • Proceed with customized products

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