How to Use MOHRE Enquiry Services in the UAE?

The Ministry of Human Resources and Emiratisation (MOHRE) plays a central role in the UAE’s labour market, ensuring smooth relations between employers and employees while safeguarding rights on both sides.

To make this process transparent and hassle-free, the government offers MOHRE enquiry services, which allow individuals and businesses to check their employment status, labour contracts, permits, and more.

In today’s fast-paced business environment, knowing how to use MOHRE’s online and offline platforms is essential for compliance and efficiency.

Here, we walk you through everything that you need to know about MOHRE enquiry services. Read on to find out.

What are MOHRE Enquiry Services?

MOHRE enquiry services are the offline and online enquiry services offered by the Ministry to assist businesses and employees in effectively managing labour-related procedures.

These services allow you to:

• Verify labour contracts
• Track work permit applications
• Check employment status
• Ensure compliance with UAE labour laws

The MOHRE enquiry platforms are designed to simplify the labour process, giving both the business setup in UAE and its employees immediate access to critical information without the need for lengthy paperwork.

Benefits of Using MOHRE UAE Enquiry Services

There are many advantages to using MOHRE UAE enquiry tools. They include:

• Transparency - Employees can check their contracts and status without relying solely on their employers.
• Time-saving - Businesses avoid delays by verifying applications online.
• Compliance - Regular checks ensure companies meet UAE labour law requirements.
• Accessibility - Services are available 24/7 online and through call centers.

These services are especially beneficial for companies managing multiple employees, ensuring they remain up to date with work permits, contracts, and renewals.

Process to use MOHRE Enquiry Services Online

Navigating the MOHRE system is straightforward if you follow the right steps. The process can be further simplified with the help of experienced consultants at Commitbiz. Below is a breakdown of the procedure to access MOHRE e-enquiry services:

Step 1 - Access MOHRE website

For MOHRE enquiry services, visit the official MOHRE portal. The site provides a user-friendly interface where you can choose from different inquiry categories, such as labour contract verification or work permit checks. The portal caters to both individuals and organisations.

Step 2 - Choose right service

Once on the website, select the service that matches your requirement. Selecting the correct service ensures accurate results and avoids unnecessary delays.

Step 3 - Enter required Information

To proceed, you will need to input details such as passport number, labour card number, or application reference. In many cases, the MOHRE enquiry number serves as a unique identifier that speeds up the process.

Step 4 - Check MOHRE enquiry status

After entering the information, the system will display the current MOHRE enquiry status. Common results include:

1. Approved - Your request or contract has been verified.
2. Pending - The application is being processed.
3. Rejected - The application has errors or missing documents and needs correction.

Employees and employers should check the portal regularly to ensure smooth processing.

Step 5 - Download/print results

It is advisable to download or print copies of the results for record-keeping. For instance, labour contracts or work permit approvals should be securely stored by both employees and companies.

Offline MOHRE Enquiry Services

While online platforms are widely used, offline enquiry service options remain essential for those who prefer face-to-face support or encounter digital challenges.

• Service Centers - MOHRE offices across the UAE provide in-person assistance.
• Call Centers - The official hotline is available for immediate guidance using the MOHRE enquiry number.
• Authorised Typing Centers - Many private typing centers are authorised to process MOHRE requests.

Using offline services can be particularly helpful when dealing with complex cases or urgent issues. Partnering with experienced business setup consultants such as Commitbiz also helps navigate the complexities surrounding inquiries.

Common Issues and How to Resolve Them

While MOHRE systems are efficient, users sometimes face challenges. Here are a few common issues and solutions:

1. Incorrect application number - Ensure that you double-check all the details entered before submission.
2. Delayed status updates - The processing times can vary based on the request. If the waiting period goes beyond the suggested timeline, call the helpline number for further assistance.
3. Technical errors - If you face browser-related technical issues, try clearing the browser cache or use an alternative browser.
4. Rejected applications - If the initial application is rejected, verify documents and resubmit after corrections.

Proactive use of MOHRE enquiry services helps avoid such issues and ensures smoother HR processes.

Tips for Businesses Using MOHRE Enquiry Services

For companies, leveraging MOHRE enquiry services is not just about compliance; it is also about efficiency and employee satisfaction. Some best practices that can be followed as a business include:

• Regular contract checks - Confirm that employee contracts are properly registered.
• Timely renewals - Monitor work permit expiry dates to avoid fines.
• Employee awareness - Encourage staff to check MOHRE enquiry status to promote transparency.
• Record maintenance - Store downloaded results for audits and future reference.

Businesses that consistently use MOHRE’s digital platforms enjoy streamlined HR operations and stronger employer-employee trust.

How Can Commitbiz Help?

The UAE’s labour market thrives on efficiency, and MOHRE enquiry services ensures that. Whether you are an employee checking the contract, an employer tracking permit applications, or a business ensuring compliance, these services offer transparency, speed, and convenience.

By following the steps outlined above, online or offline, you can confidently manage labour-related needs with MOHRE. For businesses, staying updated with MOHRE UAE enquiry tools not only ensure compliance but also fosters trust with employees.

If you are looking to streamline HR processes, partnering with professionals can save time and reduce risks. At Commitbiz, we help companies navigate the UAE’s regulatory frameworks with ease, from labour inquiries to complete business setup solutions. Get in touch with us today!