The United Arab Emirates is one of the most advanced telecom markets in the Middle East with excellent infrastructure, latest technologies, large customer base, and second-biggest economy. The UAE has high smartphone ownership, with the immense potential in subscription-based services and fixed broadband internet services. The UAE telecom industry encompasses telephones, mobile cellular services, fiber-optic integrated services, radio and television, internet, internet censorship, broadcast media censorship.
UAE ICT Infrastructure
The UAE is a forerunner in the field of information, communication, and technology by developing free zones such as Dubai Internet City in 1999 & Dubai Media City in 2000 to nurture and develop the communications technology. The tech companies operating in the free zones are supported by the UAE government to promote, develop and deploy high-tech systems, advancements, modernization of telecom networks. Making it possible for the rapid growth in the communications industry to the world-class standards. The UAE’s new spectrum management system launched by TRA is the first of its kind in the Middle East and second most up-to-date capable of delivering the best-in-class spectrum efficiency.
Telecommunications Regulatory Authority (TRA)
The telecommunications industry in the United Arab Emirates is under the control and supervision of the Telecommunications Regulatory Authority (TRA) is an independent regulatory body established in 2003, headquartered in Abu Dhabi and handled as an arm of the Government of UAE in establishing and maintaining licenses.
The primary objectives of the TRA are to regulate the Information, Communication and Telecommunications sectors in UAE by ensuring the transparency, sustainability, competitiveness and compliance of regulations among the service providers. Establishing rules and regulations, ensuring the availability of services to all part of the country, licensing the operators, protecting subscriber interests, and helping to implement industry-standards, as well as incorporate the most advanced technologies. Since its inception, the telecommunications infrastructure in UAE has become highly sophisticated driving the growth and competition in the industry thereby enhancing the quality and choices of communication services.
The Emirate of Dubai Leaps onto 5G Revolution
The Emirate of Dubai is a pioneer in deploying the latest high-tech communications systems in UAE. The 5G program is the first in UAE to be launched in Dubai with the UAE’s strategy on leveraging the fourth industrial revolution with the implementation of artificial intelligence, smart cities, and industrial automation. Early deployment of 5G will allow Dubai to improve its global competitiveness and establish avant-garde regulatory policies, structures that pave the way for the other Emirates to follow.
In addition to Dubai’s pre-eminent leadership by HH Sheikh Mohammed Bin Rashid Al Maktoum, the entrepreneurial spirit, and ambition will spearhead the growth of the 5G communication technologies in UAE. While maintaining the innovation in technology and high-standards in quality, customer support services Dubai will be one of the main nerve centers in a digital transformation in the Middle East with state-of-the-art incubators which proliferate in all sectors inclusive of sciences, economy, engineering, and other essential sectors.
As a result of mass adoption of 5G technology in the UAE can transform the entire landscape and change the way the users and businesses operate, it shall further reinforce the design, development & operations of the Internet of Things in the UAE region. This also bolsters the rapid development of upcoming innovative technologies such as Artificial Intelligence, Virtual Reality, Augmented Reality, IOT, and Smart cities projects permitting the crucial ongoing digital transformation efforts in UAE.
Opportunities for Growth in the UAE Telecom Sector
Robust growth in the economy, increasing customer-base, state-of-the-art infrastructure, special zones for the telecom sector, friendly federal policies and skilled manpower making UAE one of the favorable locations to start business operations. The UAE telecom sector’s path towards liberalization is carried out by the government’s drive to foster innovation, development, and growth in the telecom industry.
The UAE government policies over the years have given the necessary impetus to drastically enhance the levels of ICT development. The key to the growth in the telecom sector is the strategic government initiatives, robust economy, and foreign investments in the secure environment play the major role. The government of UAE has extensively invested in the development of the ICT sector by setting up ICT fund in 2008 whose primary role is to apportion the funds to enhance the projects that develop in UAE’s capability in the field of information and communication technology. As the regulatory environment matures, increased competition and lower margins shall increase the real possibility of operating the business in the telecom sector in UAE.
The Big Players in UAE
Despite being a prominent player in the Middle East, UAE has only two telecom operators the duopoly is maintained by Etisalat (Emirates Telecommunications Corporation) and du (Emirates Integrated Telecommunications Company PJSC) with majority owned by the government. Both the services have diverse offerings with their brand name and are open to partnerships, ventures, and the inclusion of the latest technology.
ICT Free Zones in UAE
- Dubai Internet City (DIC)
- Dubai Media City (DMC)
- TwoFour54, Abu Dhabi
- Dubai Studio City
- International Media Production Zone, Dubai
- Dubai Outsource City
- Sharjah Media City
- Ajman Media Free Zone
- Fujairah Creative City
Given the dynamic nature of the telecom industry and the progressive approach of the UAE government towards economic diversification, the coming years would pave a new wave of technological revolution in not only the Middle East but the entire globe. Now is the best time to ride on this, and be a part of the economic marvel that is Dubai.
If you are planning to set up a telecom support service in Dubai, Commitbiz Management Consultants can help you with the government liaisons and business procedures. To know more, do contact us – we’d be happy to help you with any information required.